Our focus is complete customer satisfaction. In the event, the delivered material is damaged or not working up to the mark, we will replace the products, provided the reasons are genuine and proved after investigation. Please read the fine prints of each deal before buying it, it provides all the details about the services or the product you purchase.
In case of the service contract, dissatisfaction from our services clients has the liberty to cancel their contract and request a refund for balance period’s fund from us. Our Policy for the cancellation and refund will be as follows:
Cancellation Policy
Purchase Order cannot be cancelled once it is placed.
For Cancellations of services please contact us via the contact us link.
Requests received for cancellation of services later than 30 business days prior to the end of the current service period will be treated as cancellation of services for the next service period.
Clients will have to inform us 30days prior to stopping or canceling the services.
Refund Policy
we are designing our products as per the technical specifications provided to customers or in case of OEM supply products has been designed as per customer specification. If any deviation is there in products specifications from the technical specifications finalized at the time of order than we will modify the product as per required specifications/exchange the products with mutually committed specifications.
In case of a Preventive Maintenance Service contract or Annual Maintenance contract if the client is not completely satisfied with our services we can provide a refund of the balance fund for the time period remaining of the contract. No refund for the past duration of the contract period.
If paid by credit card, refunds will be issued to the original credit card provided at the time of purchase, and in case of payment gateway name payments refund will be made to the same account.
